SHIPPING POLICY
Thank you for shopping with Bellavia. We aim to deliver your unique and premium sunglasses and shades quickly and safely. Please read our shipping policy below to understand how orders are processed and delivered.
1. Order Processing Time
All orders placed on Bellavia are processed within 1–2 business days.
- Orders are processed Monday to Saturday (excluding public holidays).
- Once your order has been processed, it will be handed over to our shipping partner.
You will receive a shipping confirmation and tracking details once your order has been dispatched.
2. Shipping Partner
We ship all orders through Delhivery, one of India's trusted courier partners, to ensure safe and reliable delivery.
3. Delivery Time
After dispatch, delivery typically takes 5–7 working days, depending on your location.
Please note that delivery times may vary due to:
-
Remote locations
- Weather conditions
- Courier delays
- Public holidays
4. Shipping Charges
Our shipping charges depend on the payment method chosen at checkout.
Prepaid Orders
- Free Express Shipping
- Faster order processing and delivery
Cash on Delivery (COD)
- ₹99 shipping charge
- Payment is made at the time of delivery
5. Order Tracking
Once your order has been shipped, you will receive a tracking number via email or SMS so you can track your order in real time.
6. Delivery Issues
If you experience any issues with your delivery, such as delays or incorrect shipping details, please contact us and we will assist you as soon as possible.
7. Incorrect Address
Please ensure that your shipping address is accurate when placing an order. Bellavia is not responsible for delivery failures caused by incorrect or incomplete addresses provided by the customer.
8. Contact Us
If you have any questions regarding shipping, please contact us:
Bellavia
Email: support@bellavia.com